Return Policy
At Mangla Enterprises, customer satisfaction is important to us.
Please read our return policy carefully before placing an order.
Eligibility for Return
Products are eligible for return only under the following conditions:
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The product is damaged or defective at the time of delivery
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The wrong product has been delivered
Return Request Timeline
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Return requests must be raised within 48 hours of receiving the product.
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Requests made after this period may not be accepted.
Condition of Products
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Products must be unused and in original condition
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Original packaging, tags, and invoices must be intact
Return Process
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Contact us through our website with order details
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Share images or videos of the damaged/defective product
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Our team will verify the request
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Approved returns will be processed for replacement or refund
Refunds
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Refunds will be processed only after product inspection
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Refunds will be credited to the original payment method
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Processing time may take 5–7 working days
Non-Returnable Items
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Products damaged due to misuse or improper handling
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Products without original packaging
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Items marked as non-returnable
Shipping Charges
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Return shipping charges will be borne by us only in case of defective or wrong products
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No shipping charges are refundable for other reasons
Policy Updates
We reserve the right to update this Return Policy at any time without prior notice.
